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Pranicure Terms/Privacy

 

Terms, Conditions and Refund Policy:  Orders are shipped within 24-48 hours of receipt. We have shipped Pranicure to 31 countries and counting. All orders are shipped from Minneapolis, Minnesota, via standard first class mail through the USA Postal Service. A tracking number is emailed to you upon shipment.  You can track your package by entering the tracking number at www.usps.com.  Typical delivery time in the US is 2-5 business days.  Delivery to destinations in Canada are estimated at 4-7 business days.  All other destinations outside the USA are estimated at 1-4 weeks delivery time. Special note to UK customers....Delivery to the United Kingdom is estimated at 1-3 weeks, 5-15 business days.  The United Kingdom also has a Value Added Tax (VAT) on all imported merchandise.  We have no way to collect and pay this tax for you.  Your Royal Mail Postal Service collects this tax.  They will leave you a note instructing you to go to your local post office to pick up the package and pay this tax.

If your product is lost during delivery and never arrives we will either refund your money in full (including shipping costs) or resend a replacement, whichever you choose.  

If you feel Pranicure did not live up to your expectations, we will refund the $39.95 cost of the product... however we will not refund your shipping and handling costs.  To obtain a refund, simply send us an email to: help@pruritusani.org and we will refund the purchase price.  No need to return unused product.  (If you go to a pharmacy/drug store and purchase any product, it is doubtful you can ever receive your money back on used ointment, and they certainly won't pay you for your transportation costs for traveling to the store.) So we hope you find our refund policy to be more than fair. We sincerely care about our customers and have issued very few refunds, most of which were due to being lost in the mail.  We hope that you email us with all questions and issues prior to asking for a refund.  Everyone in our office has personally experienced severe Pruritus Ani and knows what you are going through.  We are here to help.  The testimonials on this website are from real people who have experienced the results they have given us.  

 

Privacy Policy:  PAC Pranicure will never sell or distribute any financial information, your email, telephone, or mailing address.  We use that information for our purposes only.  We will not solicit you in any manner for any other products except Pranicure and we will never solicit you more than twice per year. Your financial information (credit card or paypal info) is never given to us.  When you enter that information it goes directly to Paypal who is also our Credit Card Processor.  Pranicure PAC never has access to this financial information and therefore no employees in our office have access to that information.  PayPal and all Credit Card Processors are supervised by government authorities for safety.  For the Paypal Privacy Policy please contact them at Paypal.com. Our website is managed by BigCommerce.com and they are in control of securing your contact information.  You can get their privacy policy info at BigCommerce.com.

 

Contact info:  Pranicure PAC is a private company located at 5320 Saddle Rdg., Minneapolis, MN 55359.  Email: help@pruritusani.org or admin@pruritusani.org. Telephone number (No solicitors or Telmarketers are allowed to call): 763-537-3419.  To contact us via our contact form submit here.

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